Screencast videos are a really powerful way of demonstrating web development issues to clients. Whether showing the impact of changes from back-end to front-end or from third party tools like Pingdom, clients love to see behind the curtain – but ideally in an explainer video lasting no more than 10 minutes.
So what to use? Screencast-O-Matic is great. Get started in seconds, use webcam or not, publish direct to Youtube in private mode if desired. There’s a free version to test out, but get extra features such as watermark removal with the paid plans.
Publish in private
Most client or customer screencasts will need to be published privately, this can be done by publishing as a private Youtube video or by uploading to Google Drive or DropBox.
Green Screen Filter
You might have noticed colleagues or clients on video calls with slightly unreal backgrounds. This is green screen technology.
It doesn’t necessarily look real, but it does give a better impression than showing the confidential screens of colleagues or that coffee cup left over from last week!
Work as a team
Team plans on Screencast-O-Matic allow for longer videos, channel management and even the option to pay by Purchase Order.
Given the power of screen-casting to reassure customers, it is a great tool to integrate into SaaS solutions. Developers can integrate with Screencast-O-Matic to create custom solutions.
This is a great tool to amplify any customer service or IT helpdesk offering alongside other tools such as Intercom or Zendesk.
Have your say
Got a screen casting story or do you favour a different screen-casting tool? Tell all in the comments below and let others learn from your insights.